Privacy Policy

Thank you for visiting our website. We are committed to safeguarding the privacy of our visitors. This privacy policy tells you how we use your personal information collected at this site. Please read this privacy policy before using the site or submitting personal information.

By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Data Collection

We use, collect and store data on your computer relating to your use of this website, including pages visited and all other standard variables available through Google Analytics. Information that you provide to us via email, phone or post.

Personal data may be automatically collected when you use our services, including but not limited to, IP address, device-specific information, server logs, device event information, location information and unique application numbers. This information will not be shared with any third parties, unless requested with your full consent.


We use cookies to track your visits to this website. Cookies are a tracking technology useful for gathering information such as browser type and operating system, tracking visitor numbers and how they use the site. Cookies can also help customise the Site for visitors.
The cookies used by Google Analytics are: utmb/utmc/utma/utmz.

Use of Data

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by use of the enquiry form or direct emails.
This information is used to fulfill your specific request, and any resulting order/query related to this.
We may use your personal information to improve the functionality and accessibility of the website. We also may contact you about submitted enquiries for the sole purpose of business.
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy.

Data Retention

We will keep your personal data for the duration of the period you are a customer of DP Valve Spares Ltd. We shall retain your data only for as long as necessary in accordance with applicable laws.
We may keep your data for up to 7 years after your business has concluded with us. We may not be able to delete your data before this period due to our legal and/or accountancy obligations. This is kept purely for research or statistical purposes.


We may share information with governmental agencies or fraud prevention companies to aid in ongoing investigations.
We may do so when: (1) permitted or required by law, (2) trying to protect against or prevent actual and/or potential fraud, (3) in order to defend our legal rights. The information is not provided to these companies for marketing purposes.

Privacy Updates

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By e-mail:
By Phone: +44 (0)1386 760033

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Third Party Websites may contain links to third party websites. The privacy practices set forth in this privacy policy are for & only. If you link to/visit other websites, please review their privacy policies. We are not responsible for the content or intent of third party websites.